Privacy Policy
Your privacy and the security of your personal data are important to us. This policy
outlines how we protect your information in compliance with Irish and EU law.
Privacy Policy Overview
A recent 2025 survey found that nearly 80% of Irish internet users are concerned about how their data is collected and processed online. At Toraxiapent, we are committed to treating your information with the highest standards of privacy and transparency.
This privacy policy explains how we collect, use, store, and share your data in accordance with Irish and EU data protection regulations. Please review it carefully to understand your rights and our responsibilities.
Data Collection
Personal data is collected when you use our site, contact us, or engage our services. Data may include identifying details, communication records, and usage statistics.
Information You Provide Directly
- Full name and contact details provided during registration.
- Information you submit via contact forms.
- Payment and billing data for transactions.
- Feedback or survey responses you voluntarily share.
- Any uploaded documents as part of our service.
Automatically Collected Information
- IP addresses for security and fraud prevention.
- Browser type and device model for site optimisation.
- Time and date of visits to monitor access patterns.
- Operating system to enhance compatibility.
- Referral URLs for traffic analysis.
How We Use Your Data
We use your personal data to deliver services, improve site functionality, communicate important updates, and ensure compliance with legal obligations.
- Processing account registration and support requests.
- Sending service notifications or updates.
- Improving site performance and usability.
- Personalising your experience based on preferences.
- Conducting analytics to enhance services.
- Ensuring security and preventing misuse.
- Complying with regulatory requirements.
Our Commitment: Protecting your privacy is a core value at Toraxiapent. We are dedicated to handling your personal data responsibly and in accordance with Irish and European data protection laws. Our systems are designed with privacy and security in mind at every stage.
Data Sharing
Your personal data is not sold or rented. Data may be shared with trusted service providers or regulatory authorities as required for the operation of our site or compliance with the law.
Service Providers
Some processing activities are carried out by carefully selected service providers. These partners are contractually obligated to handle data in line with our privacy standards and relevant legal requirements.
Legal Obligations
We may process or disclose personal data where required to meet legal or regulatory obligations, or to respond to requests from authorities.
Anonymous Statistics
We use aggregated, anonymous data to analyse website performance and improve our services. This information does not identify you personally and is not shared for marketing purposes.
Your Data Rights
As an individual, you have the right to access, correct, delete, limit, or object to the processing of your personal data. You may also request portability of your data or lodge a complaint with the Data Protection Commission.
- You may request access to your personal data at any time.
- You can request correction of inaccurate or incomplete data.
- You may request the deletion of your personal data from our records.
- You can request a copy of your data in a commonly used format.
- You have the right to object to certain types of data processing.
- You may request limits on how your personal data is processed.
To exercise your data rights or make a related inquiry, please contact us using the details provided. We address all requests in compliance with applicable laws and respond within statutory timeframes.
Data Security
We implement a combination of technical and organisational measures to protect your data against unauthorised access, alteration, or loss. Security is regularly reviewed and enhanced to address emerging threats.
Technical Measures
- Encryption of data during transmission and storage.
- Firewalls and intrusion detection systems.
- Routine vulnerability assessments.
- Regular software updates and security patches.
Organisational Measures
- Regular staff training on data protection.
- Access restrictions based on job roles.
- Internal audits to assess compliance.
- Clear incident response protocols.
Data Retention
Personal information is kept only as long as necessary to fulfil the purposes described in this policy or to comply with legal requirements.
- Information related to your account, including login details and preferences, is stored securely.
- Data collected to enhance our service offerings is anonymised where possible.
- Records of your communications with us are retained as necessary to respond to your requests.
- Payment details are processed using secure methods for any transactions.
- Marketing data is collected only with your explicit consent.
Retention periods are reviewed regularly to ensure they remain appropriate.
International Transfers
Your personal data may be transferred to and processed in countries outside Ireland or the European Economic Area. In such cases, appropriate safeguards are applied to ensure a comparable level of protection as required under Irish law.
- Transfers occur only when necessary for service provision.
- Appropriate legal safeguards are applied for data transferred abroad.
- We inform you when international transfers are likely to occur.
- Standard contractual clauses may be used for non-EEA transfers.
Cookies and Tracking
Cookies are used to enhance your browsing experience, remember your preferences, and collect analytics data. You can manage your cookie preferences via your browser or our site’s settings.
Types of Cookies We Use
- Essential cookies enable secure log-in and basic site functions.
- Performance cookies help us understand visitor interactions with our site.
- Personalisation cookies tailor content and settings to your preferences.
- Functional cookies remember preferences, such as language and region.
You may adjust cookie settings at any time. Disabling non-essential cookies may affect certain website features.
Policy Changes
We reserve the right to update this privacy policy at any time. Significant changes will be communicated clearly on our website or by direct notification where appropriate.
- Significant changes to this policy will be announced on our website.
- You may be notified by email or through account notifications.
- We encourage you to review updates regularly.
- Your continued use of the site confirms acceptance of changes.
It is advisable to check this policy periodically for updates.
Contact Us
For questions about your privacy or to exercise your data rights, please contact our team. We respond to all requests in line with Irish data protection regulations.
Toraxiapent
3013 Lake Drive Citywest Dublin 24 Ireland
Phone: +353-49-311-8400
Email: content@toraxiapent.com
Last reviewed July 22, 2026.
This policy is effective from July 22, 2026.